Credit Card Returns

Last Updated: December 20, 2022

Credit Card Return

  1. Create a return ticket and select the credit card type. The Authorizer will appear:

    • the ticket number will be automatically entered

    • the return amount will be automatically entered

  2. Click the Return button.

  3. Insert or Swipe the card in the EMV machine.

    • If you manually type the card number, include the expiration date and billing zip code.

    • If you swipe a card the client will have to select if it is a credit or debit card on the machine.

  4. A message will prompt you indicating the transaction has been approved. Click the Ok button.

  5. Both a Client and Merchant receipt will print.

  6. Click the Process Ticket Button.






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